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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jovany Ontiveros

Jovany Ontiveros

November 12, 2025

5  out of  5
rating by Jovany Ontiveros
"Today I was assisted by Leslie Anaya . I had the best experience! Not only was the process fast and easy but she also informed me about everything . Such a great help!"
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Chad L. Patterson

November 12, 2025

5  out of  5
rating by Chad L. Patterson
"Lori and her team always exceed our expectations in service and care!"
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Janie Stone

November 12, 2025

5  out of  5
rating by Janie Stone
"The level of care at Lori Ivey State Farm is unmatched. They take the time to listen, explain options, and make sure you feel confident in your choices. Outstanding service from a truly dedicated team!"
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Michael Harvey

October 23, 2025

5  out of  5
rating by Michael Harvey
"So if you ever need insurance and an agent that practically has the patience of a saint , Mrs. Clary is your person! She was extremely professional and worked hard in a timely manner to get a policy in place to purchase my home. I see why Ms. Lori has her on her team cause Aundrea is a rockstar."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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lindsi johnson

October 17, 2025

5  out of  5
rating by lindsi johnson
"Cheryl recommended Aundrea for business insurance and she was phenomenal . Precious experience with 2 other companies for the same issue that took weeks to resolve, Aundrea got me what I needed within a few hours & for an affordable price . Truly appreciate both of these ladies ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Candy Girl

October 17, 2025

5  out of  5
rating by Candy Girl
"Andrea was very polite and professional. She handled my issue with expediency. As always, this is why I stay with State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thomas Wrighten

October 10, 2025

5  out of  5
rating by Thomas Wrighten
"Very helpful and patient…the best!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Hinkle

October 9, 2025

5  out of  5
rating by Ashley Hinkle
"Aundrea was so kind and professional in helping us with our insurance needs. We covered our home, 3 cars and a motorcycle for coverage in a bundle. She went above and beyond our expectations!! Thank you Aundrea and State Farm!! Will highly recommend to our friends and family!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katie Hakkas

October 1, 2025

5  out of  5
rating by Katie Hakkas
"Excellent costumer service! It was super easy to switch my policy over after moving to Texas and they were extremely helpful and friendly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patrece Fitts

September 26, 2025

5  out of  5
rating by Patrece Fitts
"Yesterday I had the pleasure of working with Aundrea at the Longview TX location. My experience was awesome, she was very professional and informative and went out of her way to help. She understood my concerns and addressed them appropriately. By far this was the best experience I have ever had with State Farm. Thanks Andrea!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Aundrea is the best! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jonathan Johnson

September 24, 2025

5  out of  5
rating by Jonathan Johnson
"State Farm on 4th Street in Longview tx is a great place to get insurance and Aundrea was the one who helped me and she was great"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Constance Hudson

August 19, 2025

5  out of  5
rating by Constance Hudson
"I had a great experience working with Aundrea! She was very explanatory and made sure to help get every discount I could possibly get. I couldn’t be happier with the help she provided. Very friendly and very professional throughout the entire process! I highly recommend giving her a call for your future insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jenn Gomez

August 14, 2025

5  out of  5
rating by Jenn Gomez
"Would definitely recommend SF, Aundrea was wonderful she was really nice and patience with me, she answered all my doubts and explained everything very clearly to help me understand what was good for my family! 10-10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Madyson Melton

August 11, 2025

5  out of  5
rating by Madyson Melton
"This company moved very quickly and addressed my concerns for auto insurance, renters insurance, and life insurance! Cheryl was awesome at answering all my questions and gave me the best bundle deal I could’ve asked for! Thanks to her I am able to save tons of money !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dorothy Flarity

August 7, 2025

5  out of  5
rating by Dorothy Flarity
"Always get all questions answered quick and professionally. The team is very friendly and helpful. We would highly recommend them to anyone"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kari Callejas

July 22, 2025

5  out of  5
rating by Kari Callejas
"We are so grateful for Lori & her team! They have answered all of our questions thoroughly & quickly. They made sure we had the coverage we needed without going overboard. We appreciate their honesty & transparency! Wonderful group to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emmy Aukes

July 21, 2025

5  out of  5
rating by Emmy Aukes
"I had a great experience meeting with Aundrea! She was incredibly helpful in walking me through auto insurance options, explained everything clearly, and made sure I left with the best coverage for my needs. Super friendly and professional—highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bryce Venters

July 21, 2025

5  out of  5
rating by Bryce Venters
"Cheryl goes above and beyond for her customers!! Most definitely the best experience with an insurance agent I’ve ever had. She made switching insurance companies a breeze!! 10 out of 10 recommend using the agency!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nick Cooper

July 21, 2025

5  out of  5
rating by Nick Cooper
"10/10 service!!! Aundrea was willing to help me and explain my policy to me and had the patience of a saint answering all my questions! For what its worth go ask for Aundrea!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lindsay Steele

July 3, 2025

5  out of  5
rating by Lindsay Steele
"Cheryl made switching auto insurance SO easy and is also saving me over $100 a month! Very thankful for the change!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cassie Headley

July 1, 2025

5  out of  5
rating by Cassie Headley
"Cheryl worked quickly and was a tremendous help in making the process as smooth as possible. Thank you so much!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Curt Skinner

May 30, 2025

5  out of  5
rating by Curt Skinner
"Andrea made switching agencies flawless. I would recommend her to anyone looking for good coverage at a good price. She saved $$$. Thank you!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dusty Wyatt

May 14, 2025

5  out of  5
rating by Dusty Wyatt
"I am happy that Cheryl Jones is got us on with State Farm and saving us money compared to my old carrier. Cheryl has been awesome with information and communication thanks!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Evan Buster

May 13, 2025

5  out of  5
rating by Evan Buster
"Cheryl Jones did an absolutely amazing job of making the insurance swapping process extremely easy and explained to me very thoroughly what each of my policies would cover, absolute 10/10 experience, if your looking to get insurance somewhere this is is the place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brandon L

May 7, 2025

5  out of  5
rating by Brandon L
"Cheryl Jones with Lori Ivey State Farm was a pleasure to work with. We were referred to this agency by a colleague and we couldn’t be more pleased. Thank you Cheryl for making the switch easy and painless!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"