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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Candice Fort

March 24, 2025

5  out of  5
rating by Candice Fort
"Cheryl Jones was amazing and I got the policy I had been looking for, for a long time. It was super easy process and she provided me with the info I needed. I am glad I reached out to her. If you need insurance reach out to Cheryl! I can't thank her enough."
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Tony Allen

March 20, 2025

5  out of  5
rating by Tony Allen
"Always professional and nice"
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Joey Dunn

March 7, 2025

5  out of  5
rating by Joey Dunn
"Andrea did an awesome job helping me get the insurance that we needed for our vehicle's! Thanks everyone at Lori Ivey- State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Valencia Smotherman

March 7, 2025

5  out of  5
rating by Valencia Smotherman
"Aundrea is amazing! Getting a new insurance company it's never been so easy. My new policy was considerably less than the old company and had double the coverage. I am definitely recommending this office to all my friends."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kirby Hewett

March 6, 2025

5  out of  5
rating by Kirby Hewett
"Aundrea has been very helpful with both my auto and life insurance needs. She helped me find many ways to save, which I needed with 3 youthful drivers!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Genelyn Brown

March 4, 2025

5  out of  5
rating by Genelyn Brown
"Cheryl is awesome! She helped get us started with our insurance coverage even in outside business hours. She was very patient in answering all our questions. We’re happy as can be"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Crystal Smelley

March 4, 2025

5  out of  5
rating by Crystal Smelley
"Lori Ivey is great to deal with. Would recommend her if you need a quote on insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marissa Hill

March 3, 2025

5  out of  5
rating by Marissa Hill
"Cheryl was very knowledgeable and a big help!"
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Marie Flarity

February 24, 2025

5  out of  5
rating by Marie Flarity
"Cheryl was great at helping me and my mom on insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kali Moris

January 31, 2025

5  out of  5
rating by Kali Moris
"A quick and easy experience to get a better rate on home and car insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leslie Anaya

January 30, 2025

5  out of  5
rating by Leslie Anaya
"Aundrea is great at explaining coverages. She made sure my family and I are covered!"
We responded:
"We are grateful to have Aundrea on our team. Thank you for your business!"
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Tracy Maclean

January 29, 2025

5  out of  5
rating by Tracy Maclean
"Wonderful customer service! Cheryl was very helpful and friendly and listened well to my specific needs. She made the process very simple with clear explanations. Highly recommend!"
We responded:
"Thank you, Tracy, for the kind words. I'll be sure Cheryl sees them. - Lori Ivey State Farm"
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Sean Mclane

January 23, 2025

5  out of  5
rating by Sean Mclane
"Cheryl Jones did an amazing job! She worked with me tirelessly until I was completely satisfied. Thank you so much, Cheryl! I’ll definitely be recommending you to others."
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Dustin Rogers

January 22, 2025

5  out of  5
rating by Dustin Rogers
"Aundrea is amazing!!! She went above and beyond to make sure I had the policies I needed!"
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Christopher Clary

January 21, 2025

5  out of  5
rating by Christopher Clary
"Aundrea was a great help with getting the life insurance I needed for myself and kids"
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Alice Miller

December 31, 2024

5  out of  5
rating by Alice Miller
"Very helpful and nice 👍"
We responded:
"Thank you, Alice! Call us anytime you need us."
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Evonn Fira

December 19, 2024

5  out of  5
rating by Evonn Fira
"Amazing service. I’ve been with Lori Ivey State Farm for about 4 years and will never change. Leah goes above and beyond and is always is there to answer big or small questions! The staff is not only friendly but very skilled. I would definitely recommend to anyone who needs insurance. They’ll definitely help you figure out what you’re looking for and help price accordingly!"
We responded:
"Thank you, Evonn! We love getting to be your insurance agency!"
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Lonnie Bull

December 17, 2024

5  out of  5
rating by Lonnie Bull
"Lori Ivey very helpful very good to work with . I highly recommend"
We responded:
"Thank you Mr. Lonnie! We appreciate you so much. Have a Merry Christmas!"
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Kevin Jones

December 12, 2024

5  out of  5
rating by Kevin Jones
"Andrea did a great job in meeting our needs. She called to let us know our premiums were going down in price! Great service"
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Tracy Allen

December 11, 2024

5  out of  5
rating by Tracy Allen
"Working with Aundrea was a pleasure, she made it very easy with making sure I was covered with insurance the way I needed to be."
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Juana Petkovsek

December 10, 2024

5  out of  5
rating by Juana Petkovsek
"The ladies are helpful and positive. I highly recommend them if you like to save money. Lori Ivy State Farm is the best! Aundrea is particularly helpful and efficient. I wanted to make changes in both car & renter’s insurance. Within a half hour it was all done! Wow! Also, the rates are very fair & I know I’m receiving all available discounts. (12/24)"
We responded:
"We really appreciate the kind works and love having you as a customer Juana!"
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Elexius Baines

December 10, 2024

5  out of  5
rating by Elexius Baines
"Cheryl Jones was incredible!! She called me yesterday morning and I was to busy to have a full conversation. She understood and sent me everything I needed to know via email. I call her this morning and within minutes she had me set and ready to go. Although I was busy and in a rush, Cheryl made everything easy and quick for me. Cheryl was professional and polite, I will definitely be switching my other insurance policies over to State Farm-ALL thanks to Cheryl Jones"
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Kelly Moss

November 6, 2024

5  out of  5
rating by Kelly Moss
"Cheryl answered all my questions with professionalism and I can tell she loves her job. Very easy to talk to and a great representation of State Farm!"
We responded:
"Hi Kelly. Thank you for leaving such a kind review. As the owner of a small business, I can't tell you how much I have an asset like Cheryl on the team!"
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Donnie Melton

November 6, 2024

5  out of  5
rating by Donnie Melton
"Cheryl provided great customer service! She was very professional and informative. Highly recommend her services."
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Nina Walker

November 6, 2024

5  out of  5
rating by Nina Walker
"Great customer service! Cheryl was very helpful and informative! Thank you again!"
We responded:
"Hi Nina - thank you so much for your review. It makes our day! And we are all big fans of Cheryl over here!"