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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Super Man (Superman)

July 6, 2026

5  out of  5
rating by Super Man (Superman)
"She was super amazing process was easy easier than I thought it would thank yall so much"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Jett Jones

June 30, 2026

5  out of  5
rating by Jett Jones
"Aundrea provided me with great customer service. She provided me with great information about life insurance and discounts to get my rate down. I would recommend her to anyone."
We responded:
"We are lucky to have her and to get to serve our customers - thank you, Jett!"
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Mindy Irby

June 29, 2026

5  out of  5
rating by Mindy Irby
"This hands down is the best insurance company/Agency I’ve ever had. If you ever have to file a claim it’s so simple and very fast service. Highly recommend. And the staff is just amazing."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Christy Bartlett

June 25, 2026

5  out of  5
rating by Christy Bartlett
"We shop our home and auto insurance every year. Aundrea was very professional and helpful when comparing rates and coverages to our previous insurance company. The rates were lower than the policies we had and her customer service was exceptional. She made switching to State Farm easy and efficient. No pressure, just accurate information that helped us make an informed decision. Thanks for all your help Aundrea!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lori Ivey’s Team. "
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Niki Fincher

June 25, 2026

5  out of  5
rating by Niki Fincher
"I love my Insurance Agent and her team!! They make having insurance wonderful and give us peace of mind!"
We responded:
"Thank you so much for the 5-star rating, Niki! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sara Wright

June 22, 2026

5  out of  5
rating by Sara Wright
"Leah W was absolutely amazing! She provided me with all the help I imagined and navigated me down the path that was most fitted for me. She is incredibly kind and I cannot be more appreciative for her!"
We responded:
"Thanks so much for the amazing review, Sara! We really appreciate your support here in Longview . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lauren Land

June 19, 2026

5  out of  5
rating by Lauren Land
"I couldn’t be happier with the service Lori and her team provides! They helped cut our car insurance cost in half and are so kind and responsive."
We responded:
"Thanks so much for the amazing review, Lauren! We really appreciate your support here in Longview . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ethan Mansel

June 18, 2026

5  out of  5
rating by Ethan Mansel
"I had a great experience working with Leah at State Farm. She was knowledgeable, responsive, and took the time to explain my coverage options without any pressure. Any questions I had were answered quickly, and the entire process was smooth and straightforward. It’s clear she genuinely cares about her clients and providing excellent services. I highly recommend her to anyone looking for insurance and a team they can trust."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Dena Dunn

June 16, 2026

5  out of  5
rating by Dena Dunn
"We have auto insurance through state farm and every time we call they are there to he'll us!"
We responded:
"We are grateful for your 5-star review, Dena! Thanks for taking a moment to share your positive rating of State Farm Agent Lori Ivey’s Team here in Longview . "
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Andy Hill

June 16, 2026

5  out of  5
rating by Andy Hill
"Lori and her team have always been very professional and also willing to help, even when it doesn't end in business coming to them. They invest in people and community. This is truly a top notch customer service team."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Caleb Bolay

June 13, 2026

5  out of  5
rating by Caleb Bolay
"I had a great experience working with Aundrea at Lori Ivey State Farm. She helped me get auto insurance set up for both of my trucks and made the entire process simple and stress free. She was knowledgeable, responsive, and took the time to explain all of my coverage options.

I also referred my parents to her. She helped my parents get coverage for all of their vehicles. Aundrea went above and beyond to make sure everyone got the coverage they needed at a fair price.

If you’re looking for someone who is professional, helpful, and genuinely cares about her clients, I highly recommend Aundrea and the team at Lori Ivey State Farm."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lori Ivey’s Team. "
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Queen Porter

May 12, 2026

5  out of  5
rating by Queen Porter
"Andrea was very polite and professional. She handled my issue with expediency. As always, this is why I stay with State Farm!

Also a special shout out to Leah Brown. Anytime I call her with questions or concerns, she's always eager to help and resolves any issue right away with the utmost professionalism and courtesy. Highly recommend Lori Ivey State Farm Agency"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandy Winn

May 4, 2026

5  out of  5
rating by Brandy Winn
"Cheryl is wonderful to work with! Everyone there is amazing, though, and quotes came back so quickly and comparatively, but the service puts them over the top! Highly recommend!"
We responded:
"Thank you for the 5-star review, Brandy! Here on State Farm Agent Lori Ivey’s Team, we are proud to serve our community and appreciate your recognition. "
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Candiece Orsburn

April 25, 2026

5  out of  5
rating by Candiece Orsburn
"Cheryl at Lori Ivey was so helpful and got us an excellent price on our Homeowner and auto insurance. She is very knowledgeable and responsive and worked to get us the best deal out there. 10/10 would recommend!"
We responded:
"Candiece, thank you for your wonderful review of State Farm Agent Lori Ivey’s Team!"
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Lana

April 24, 2026

5  out of  5
rating by Lana
"Aundrea C.was absolutely PHENOMENAL in helping me and guiding me in the right direction of which policy to choose as well as helping me navigate life insurance options. although i was unable to successfully complete the life insurance part at the time of insurance sign on she gave me the option to come back at a later time to sign it up. I could not be more grateful for such a wonderful face and attitude when it came to getting a new policy.
go see her she is amazing!!!!!! very thorough, very understanding, and communicative without hesitation. GOT GREAT DEALS TOO!!!!"
We responded:
"We are grateful for your 5-star review, Lana! Thanks for taking a moment to share your positive rating of State Farm Agent Lori Ivey’s Team here in Longview . "
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dawn Haynes

April 24, 2026

5  out of  5
rating by dawn Haynes
"This group is amazing. Great communication and quick responses. I will keep using them for my insurance needs from here on out."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Kevin Jones

April 15, 2026

5  out of  5
rating by Kevin Jones
"Andrea did a great job in meeting our needs. She communicated very well in getting info to me and walking me through the whole policy purchase."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Shy’Ann Sifuentes

April 14, 2026

5  out of  5
rating by Shy’Ann Sifuentes
"Aundrea was really helpful & fast. She made it an easy process for me having to switch insurance after I moved state to state.
Very knowledgeable & sweet! Thank you so much!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Stephanie Palmer

April 12, 2026

5  out of  5
rating by Stephanie Palmer
"Cheryl Jones helped me with securing a life policy for my family with ease. It was so easy and didn't require me to leave the house! She is so caring and kind!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Ivey’s Team. "
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melissa thacker

April 7, 2026

5  out of  5
rating by melissa thacker
"Cheryl Jones helped me with changing our insurance!! She was very friendly and understanding, explained how the insurance worked (which i had never had done)!
Yes I would use them again"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Ivey’s Team here in Longview . "
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Mason Taylor

April 6, 2026

5  out of  5
rating by Mason Taylor
"It was a very quick and informative talk with Cheryl! She answered all of my questions very clearly and thorough as well! Absolutely perfect time I had getting my car insurance figured out.
Thank you so much!"
We responded:
"Thank you so much for the 5-star rating, Mason! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Roy Parker

April 2, 2026

5  out of  5
rating by Roy Parker
"The lori Ivey group is outstanding they are some of the best people i have ever interacted with. Aundrea was the one who recently assisted me i messed up gave the wrong address and she fixed it immediately absolute boss that she is."
We responded:
"Wow, thank you for the 5-star review, Roy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Michelle Apparcel

March 31, 2026

5  out of  5
rating by Michelle Apparcel
"Called the office today and Aundrea helped me! Aundrea addressed my policy questions and provided me with quick information. Wonderful staff and excellent customer service. Highly recommend!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Hagen Henson

March 31, 2026

5  out of  5
rating by Hagen Henson
"Aundrea was a great help!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Longview to know that you had such a wonderful experience with us here on State Farm Agent Lori Ivey’s Team."
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Shelby Lynn

March 31, 2026

5  out of  5
rating by Shelby Lynn
"I’ve had a great experience with State Farm over the years. My agent has been incredibly helpful and always takes the time to answer any questions I might have.
When I've needed assistance, the response was quick and professional, which made the whole process stress-free. What really stands out is the level of customer service and convenience of my agent being local—it feels much more personal compared to other companies I've dealt with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "