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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Moss

Kelly Moss

November 6, 2024

5  out of  5
rating by Kelly Moss
"Cheryl answered all my questions with professionalism and I can tell she loves her job. Very easy to talk to and a great representation of State Farm!"
We responded:
"Hi Kelly. Thank you for leaving such a kind review. As the owner of a small business, I can't tell you how much I have an asset like Cheryl on the team!"
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Donnie Melton

November 6, 2024

5  out of  5
rating by Donnie Melton
"Cheryl provided great customer service! She was very professional and informative. Highly recommend her services."
Profile photo of Nina Walker

Nina Walker

November 6, 2024

5  out of  5
rating by Nina Walker
"Great customer service! Cheryl was very helpful and informative! Thank you again!"
We responded:
"Hi Nina - thank you so much for your review. It makes our day! And we are all big fans of Cheryl over here!"
Profile photo of C M

C M

November 6, 2024

5  out of  5
rating by C M
"I called and spoke with Cheryl. She is very friendly, knowledgeable, and patient. She answered all of my questions. Thank you so much Cheryl! Great customer service!"
Profile photo of Jett Jones

Jett Jones

November 5, 2024

5  out of  5
rating by Jett Jones
"Cheryl Jones provided me with great customer service and she’s a great addition to the State Farm team!"
We responded:
"We are lucky to have her and to get to serve our customers - thank you, Jett!"
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Tre venters

November 5, 2024

5  out of  5
rating by Tre venters
"Cheryl and the team at State Farm are fantastic! She always goes above and beyond to provide excellent customer service, making sure every question is answered and every need is met. Highly recommend her for anyone looking for friendly, reliable, and professional service!"
We responded:
"We love insurance and we love our customers - thank you Tre for the thoughtful review!"
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caroline mauney

October 2, 2024

5  out of  5
rating by caroline mauney
"Courtney, Leah, and Whitney have all been so helpful and professional. It is so good to have coverage with a communicative and organized team if true professionals. They have been amazing with helping me get coverage and answering so many questions. They’re transparent and trustworthy."
We responded:
"Caroline, Thank you for your fantastic review! We're thrilled to hear that Courtney, Leah, and Whitney have provided you with such helpful and professional service. It’s great to know that their communication and transparency have made a positive impact on your experience. We’re here for you anytime you need assistance!"
Profile photo of Amanda Majchrzak

Amanda Majchrzak

September 17, 2024

5  out of  5
rating by Amanda Majchrzak
"Working with Lori has been an absolute pleasure. Not only is she incredibly knowledgeable and professional, but she also brings a level of warmth and kindness that makes collaborating with her a wonderful experience. Her positive attitude and genuine care for both her clients and colleagues create an environment of trust and respect. I always look forward to our interactions and highly recommend Lori for anyone looking for an agent who is not only great at what she does but also a joy to work with!"
We responded:
"Thank you so much for sharing your experience working with Lori! We're thrilled to hear that she has made such a positive impact through her knowledge, professionalism, and warmth. Lori truly cares about her customers and colleagues, and it's wonderful to see that reflected in your interactions with her. Your kind words and recommendation mean a lot to us, and we'll be sure to pass them along to Lori. Thank you for being a valued part of our community!"
Profile photo of Coco Rose

Coco Rose

September 16, 2024

5  out of  5
rating by Coco Rose
"Leah was incredibly helpful and knowledgeable. She took the time to listen to my questions and provided thoughtful answers, even suggesting alternative options that could work well for my family. Her bright demeanor, kindness, and patience truly stood out."
We responded:
"Coco, we're delighted to hear that Leah provided you with such helpful and knowledgeable service. It's great to know she took the time to listen to your questions and offered thoughtful answers, including alternative options for your family. Her bright demeanor, kindness, and patience are qualities we value greatly. If you need further assistance, Leah and our team are here to help! Thank you!"
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kimberly fails

July 12, 2024

5  out of  5
rating by kimberly fails
"I made a call and talked with Leah. She is very knowledgeable, understanding and very helpful, so I made the switch to Lori Ivey to be my new insurance agent. Leah went over all policies to make sure we have the coverage we needed and made sure to answer all our questions and concerns. The office staff is also very nice and pleasant to talk to and of course very helpful. They have made us feel very welcomed and important to be their clients. So if you are in the market for new insurance, State Farm agent Lori Ivey is who I would recommend."
We responded:
"Thank you, Kimberly! We're thrilled to hear that Leah provided you with such excellent service and that you've had a positive experience with Lori Ivey's office. We appreciate your recommendation!"
Profile photo of Leslie Novy

Leslie Novy

July 3, 2024

5  out of  5
rating by Leslie Novy
"Lori is extremely knowledgeable and is able to explain details regarding insurance in a way that is easily understood. She is the best!"
We responded:
"Thank you for your kind words! I'm delighted to hear that we have been able to explain insurance details in a clear and understandable way for you. Your feedback is greatly appreciated, and we're here to assist you with any future insurance needs."
Profile photo of Saul Cisneros Jr.

Saul Cisneros Jr.

June 27, 2024

5  out of  5
rating by Saul Cisneros Jr.
"Andrew was great.. really impressed with his professionalism and customer service!"
We responded:
"Saul, thank you for the great review! Andrew is always providing excellent customer service to all of our insurance customers."
Profile photo of Chelby Coppedge

Chelby Coppedge

June 27, 2024

5  out of  5
rating by Chelby Coppedge
"Andrew was amazing! Helped me with everything i needed. Quick & awesome service!"
We responded:
"Shelby, thank you for the kind words! Andrew is amazing at helping answer all of your insurance questions! "
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Shelton Mobley

June 27, 2024

5  out of  5
rating by Shelton Mobley
"Andrew helped me out and was top notch explaining everything from start to finish! I really feel like I’m in great hands working with these folks!"
We responded:
"Shelton, thank you for the top notch review! So happy to hear that Andrew was able to answer all of your insurance questions and provide you with excellent service! "
Profile photo of Kasey McKinney

Kasey McKinney

June 27, 2024

5  out of  5
rating by Kasey McKinney
"Andrew was super helpful with my questions! Thanks again!"
We responded:
"Kasey thank you for the awesome review so happy Andrew was so helpful in providing you knowledgeable answers to all of your insurance questions! "
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Monica L.

June 27, 2024

5  out of  5
rating by Monica L.
"Quick service and and helpful staff. Andrew was great!"
We responded:
"Monica, thank you for the great review and happy to hear that Andrew was able to provide quick and helpful service!"
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Ariel corripio

June 26, 2024

5  out of  5
rating by Ariel corripio
"Andrew was super patient and very easy to talk to!"
We responded:
"Ariel, thank you for the 5- star review! Andrew really is patient and easy to talk to about insurance. Glad he was able to answer all of your insurance questions. "
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Sydney Sommer

June 26, 2024

5  out of  5
rating by Sydney Sommer
"Couldn’t say better things about Andrew. He was very helpful when I called, and answered all of my questions. Great customer service!"
We responded:
"Sydney thank you for the glowing review! We love to hear your feedback about how helpful Andrew was at answering all of your insurance questions. We strive to provide excellent customer service! "
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Isaac Rodriguez

June 26, 2024

5  out of  5
rating by Isaac Rodriguez
"Andrew is def the new Jake!"
We responded:
"Isaac, thank you for the funny review! We may end up having to give Andrew Ja new nickname😀 So happy he was able to help with all of your insurance needs! "
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Maddie E. Dixon

June 26, 2024

5  out of  5
rating by Maddie E. Dixon
"Andrew did great in assisting us!"
We responded:
"Maddie thank you for the review! Andrew is a big help to our office providing friendly and knowledgeable information when it comes to your insurance! "
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amira linson

June 26, 2024

5  out of  5
rating by amira linson
"Andrew was so amazing and helpful over the phone! 5-stars for the customer service alone."
We responded:
"Amira thank you for the kind review! We strive to provide excellent customer service and Andrew loves to help our insurance customers!"
Profile photo of Infiniti Williams

Infiniti Williams

June 26, 2024

5  out of  5
rating by Infiniti Williams
"Andrew was exceptional with helping me over the phone! Highly recommended his services"
We responded:
"Infiniti, thank you for the exceptional review so excited to hear that Andrew was able to help with all of your insurance needs! "
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Destinee Aaron

June 26, 2024

5  out of  5
rating by Destinee Aaron
"I spoke with Andrew on the phone and he was very kind and helpful! It was a wonderful experience!"
We responded:
"Destinee thank you for the wonderful review! We are happy Andrew was able to proved you with a great experience!"
Profile photo of Kadrienne Rose Bradshaw

Kadrienne Rose Bradshaw

June 26, 2024

5  out of  5
rating by Kadrienne Rose Bradshaw
"Ask for Andrew Jones!!! He was informative, helpful, professional and so kind!! We had several questions and concerns about insurance policies, but he made everything so effortless! Thanks for all your guidance, Andrew! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Andrew was able to provide you with such informative, helpful, and professional service. It's great to know he made your experience effortless and addressed all your questions and concerns about insurance policies. We'll be sure to pass along your kind words to Andrew. Thanks again for your support and for the five-star rating!"
Profile photo of Shayla Neugebauer

Shayla Neugebauer

June 26, 2024

5  out of  5
rating by Shayla Neugebauer
"Andrew was super helpful assisting me over the phone! He was super patient and easy to work with!"
We responded:
"Shayla thank you for the super review! So nice to hear that Andrew was patient and easy to work with! "