Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alec Mayhan

March 10, 2023

5  out of  5 rating by Alec Mayhan
"Kailee and Lori are absolutely wonderful, they held my hand and assured me that no matter what happens they will be there for me and my new home. Kailee even made me dinner and said that she wishes her husband could be so handsome and cool"

Kevin Jones

February 20, 2023

5  out of  5 rating by Kevin Jones
"Lori & the whole team have taken great care of us! They are quick to respond if I email them with a question and always communicating to check on us."

Paul Shaw

February 16, 2023

5  out of  5 rating by Paul Shaw
"Been with them for years and couldn't recommend more. Lori, Leah and team are the most responsive, friendliest insurance agents one could ask for.. and I'm not always an easy customer!"

V Lopez

February 9, 2023

5  out of  5 rating by V Lopez
"Kanisha was very helpful with all my needs not just today but everytime I call."

Erica Perez

January 27, 2023

5  out of  5 rating by Erica Perez
"Been with State Farm for almost 8 years. They are awesome. Totally recommend them. They’re all nice and helpful. Leah was the one who helped me. She was awesome and sweet :)"

Joyce Hartley

January 12, 2023

5  out of  5 rating by Joyce Hartley
"Ka`Nesha she is great! Always in a good mood 😌 ☺️. And helpful."
Profile photo of ronald clower

ronald clower

December 29, 2022

5  out of  5 rating by ronald clower
"Great local place to go hear a live band and dance. Cover charge for the band in that area. Other areas are dedicated for dining only. Wife and I split our steak, and we were glad we did because it was pretty big. Tasty as well. Good place, try em."

Sarah Deller

December 7, 2022

5  out of  5 rating by Sarah Deller
"Excellent customer service and way more affordable than my previous insurance! Lori and her team take care of their customers!"

woodie terrell

November 28, 2022

5  out of  5 rating by woodie terrell
"Always friendly and helpful. Lots of new ideas. They put up with my scatter brainedness and are aw folks. Great pie too. Thank y’all for all you do."

Robin Merritt

November 23, 2022

5  out of  5 rating by Robin Merritt
"Personable, reliable, and caring office. Big hearts and care about the neighborhood"

Jerry M

November 23, 2022

5  out of  5 rating by Jerry M
"I’ve been insured with State Farm Insurance for over 40 years. During that time my agent has changed four or five times, even though I am still at the same office I started with. I lucked out the last “agent change” a few years ago. Lori Ivey took over and became my agent. It’s been a refreshing change. Her and her staff really are more like family than an insurance office. My wife and I find ourselves stopping by to handle some minor thing that could be easier taken care of with a call, text, online, or on the State Farm app, just so we can visit Lori and her staff. As a bonus we might even get to make a new friend, as Lori’s place is pet friendly. To go by an insurance office when you don’t have to is a sure sign of a business that is a pleasure to do business with. I also want to say a big “Thank You” to Susie who has always, and continues to take such good care of me and my family through several of those agent changes. Lori, Susie, Leah, Amber, & Kaneisha, wishing you and your family’s a wonderful Thanksgiving. Thanks for everything!"

Kristofur Huckaby

November 23, 2022

5  out of  5 rating by Kristofur Huckaby
"Thank you Lori!"

Dylan Freeman

November 23, 2022

5  out of  5 rating by Dylan Freeman
"They are so nice and are great you should bundle you home and pie insurance."

Meg A

November 23, 2022

5  out of  5 rating by Meg A
"Although I've never used Lori as an agent for my insurance I do know that she is a big part of the community for Longview and to me that is super important I love that she participates in one love for Longview and is constantly giving back when looking for insurance I will definitely consider Lori as an agent thank you for all that you do in Longview meeting her today was such a pleasure I love her bubbly attitude even if it was just for giving out pies her cheerfulness was such a pleasure!"

Chelsea Eldridge

November 23, 2022

5  out of  5 rating by Chelsea Eldridge
"Received a delicious pie of great size today! The sweetest people, during these hard times it’s always a beautiful thing to found businesses like this that try and give back and make people smile. These little things definitely are remembered and make you want do business with people who have big hearts"

Yvonne Bagaman

November 20, 2022

5  out of  5 rating by Yvonne Bagaman
"Great service!"

Michael Yocom

October 21, 2022

5  out of  5 rating by Michael Yocom
"Always friendly, professional, and knowledgeable."

Haley VanNada

October 18, 2022

5  out of  5 rating by Haley VanNada
"Leah was so easy to work with, and such a lovely person to meet. I’m very appreciative of her help. She was thorough, knowledgable, and an absolute delight."

Amber Barclay

October 7, 2022

5  out of  5 rating by Amber Barclay
"Love this agent's office"

Mary Jackson

October 6, 2022

5  out of  5 rating by Mary Jackson
"Always professional, courteous, and extremely helpful. Any concerns questions or requests I have had was met with the upmost diligence and efficiency. Thanks again for all you do."

Kathryn Johnson

September 27, 2022

5  out of  5 rating by Kathryn Johnson
"It has been a pleasure getting to know Lori in the community event circles we are in! Have questions regarding Insurance call Lori!"

Juana Petkovsek

August 22, 2022

5  out of  5 rating by Juana Petkovsek
"The ladies are helpful and positive. I highly recommend them if you like to save money."

Savanna Brooke

July 21, 2022

5  out of  5 rating by Savanna Brooke
"Excellent service. They will go above and beyond to ensure you get what works for your needs."

Glen Bellomy

July 15, 2022

5  out of  5 rating by Glen Bellomy
"Great service. Beautiful office. Fantastic staff."

Dorothy Finch

July 14, 2022

5  out of  5 rating by Dorothy Finch