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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Williams

January 19, 2026

5  out of  5
rating by Brandon Williams
"Cheryl Jones did an amazing job find me the best rate for my insurance policies. I would highly recommend her services to anyone looking for the best rates around."
We responded:
"Thanks so much for the amazing review, Brandon! We really appreciate your support here in Longview . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lori Ivey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Longview . "
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Jhonny Sanchez

January 14, 2026

5  out of  5
rating by Jhonny Sanchez
"Every time I walk in I am greeted with warm smiles & a boost of confidence about my policy. Leslie in particular helped me set up my Drive & Save token & walked me through every step of the way. Thankful for everyone at the office."
We responded:
"Thank you so much for the 5-star rating, Jhonny! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jerrad - FB Parsons

January 9, 2026

5  out of  5
rating by Jerrad - FB Parsons
"Aundrea there did a great job helping me get an accurate quote and saving me time and money. She went above and beyond to make sure I had all the information needed and the quote was apples to apples. Very well done."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! - Lori Ivey"
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Dawnita Williams

January 6, 2026

5  out of  5
rating by Dawnita Williams
"The most personable experience I’ve had handling my insurance needs was today with Cheryl. She was very patient, took the time to explain everything clearly, and made sure I received quotes for both my home and auto insurance. She kept everything within my budget while ensuring I still received all the benefits I needed. I highly recommend this branch."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Longview to know that you had such a wonderful experience with us here on State Farm Agent Lori Ivey’s Team. Thank you so much for the 5-stars, Dawnita! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lori Ivey’s Team anytime. "
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Shawna Estes

January 2, 2026

5  out of  5
rating by Shawna Estes
"Aundrea was extremely helpful and knowledgeable. She made switching insurance easy and stress-free and took the time to answer all of my questions. I truly appreciate how smooth she made the entire process. Highly recommend working with her!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Ivey’s Team. "
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Araceli Aguilar

December 30, 2025

5  out of  5
rating by Araceli Aguilar
"Kindest folks ever who really want to help you get the best deal."
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Dakoda Robinson

December 20, 2025

5  out of  5
rating by Dakoda Robinson
"Quick, and easy process! Would highly recommend!"
We responded:
"Thank you, Dakoda - we are so glad we could help you this holiday season. Happy Christmas!"
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Julie Graf

December 3, 2025

5  out of  5
rating by Julie Graf
"Lori Ivey is a fantastic State Farm agent. Her team is very responsive and timely which is the most important quality in an insurance agent. Aundrea, in particular, worked very hard on my policy and was wonderful to work with. They have done an excellent job for me for the past 5 years and I plan to insure with her for a long time. I would highly recommend her to anyone needing insurance."
We responded:
"Hi Julie! It means so much to me for you to take time out of your day to leave this review for our team. Thank you so much and as a small business owner I greatly appreciate your business."
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Jovany Ontiveros

November 12, 2025

5  out of  5
rating by Jovany Ontiveros
"Today I was assisted by Leslie Anaya . I had the best experience! Not only was the process fast and easy but she also informed me about everything . Such a great help!"
We responded:
"Thank you, Jovany! We love Leslie - she's a huge part of our team and so glad we could help you!"
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Chad L. Patterson

November 12, 2025

5  out of  5
rating by Chad L. Patterson
"Lori and her team always exceed our expectations in service and care!"
We responded:
"Thank you, Chad! We appreciate your business and always look forward to seeing you."
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Janie Stone

November 12, 2025

5  out of  5
rating by Janie Stone
"The level of care at Lori Ivey State Farm is unmatched. They take the time to listen, explain options, and make sure you feel confident in your choices. Outstanding service from a truly dedicated team!"
We responded:
"AWWW - we appreciate you so much Janie!"
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Michael Harvey

October 23, 2025

5  out of  5
rating by Michael Harvey
"So if you ever need insurance and an agent that practically has the patience of a saint , Mrs. Clary is your person! She was extremely professional and worked hard in a timely manner to get a policy in place to purchase my home. I see why Ms. Lori has her on her team cause Aundrea is a rockstar."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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lindsi johnson

October 17, 2025

5  out of  5
rating by lindsi johnson
"Cheryl recommended Aundrea for business insurance and she was phenomenal . Precious experience with 2 other companies for the same issue that took weeks to resolve, Aundrea got me what I needed within a few hours & for an affordable price . Truly appreciate both of these ladies ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Candy Girl

October 17, 2025

5  out of  5
rating by Candy Girl
"Andrea was very polite and professional. She handled my issue with expediency. As always, this is why I stay with State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thomas Wrighten

October 10, 2025

5  out of  5
rating by Thomas Wrighten
"Very helpful and patient…the best!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Hinkle

October 9, 2025

5  out of  5
rating by Ashley Hinkle
"Aundrea was so kind and professional in helping us with our insurance needs. We covered our home, 3 cars and a motorcycle for coverage in a bundle. She went above and beyond our expectations!! Thank you Aundrea and State Farm!! Will highly recommend to our friends and family!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katie Hakkas

October 1, 2025

5  out of  5
rating by Katie Hakkas
"Excellent costumer service! It was super easy to switch my policy over after moving to Texas and they were extremely helpful and friendly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patrece Fitts

September 26, 2025

5  out of  5
rating by Patrece Fitts
"Yesterday I had the pleasure of working with Aundrea at the Longview TX location. My experience was awesome, she was very professional and informative and went out of her way to help. She understood my concerns and addressed them appropriately. By far this was the best experience I have ever had with State Farm. Thanks Andrea!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Aundrea is the best! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jonathan Johnson

September 24, 2025

5  out of  5
rating by Jonathan Johnson
"State Farm on 4th Street in Longview tx is a great place to get insurance and Aundrea was the one who helped me and she was great"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Constance Hudson

August 19, 2025

5  out of  5
rating by Constance Hudson
"I had a great experience working with Aundrea! She was very explanatory and made sure to help get every discount I could possibly get. I couldn’t be happier with the help she provided. Very friendly and very professional throughout the entire process! I highly recommend giving her a call for your future insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jenn Gomez

Jenn Gomez

August 14, 2025

5  out of  5
rating by Jenn Gomez
"Would definitely recommend SF, Aundrea was wonderful she was really nice and patience with me, she answered all my doubts and explained everything very clearly to help me understand what was good for my family! 10-10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Madyson Melton

August 11, 2025

5  out of  5
rating by Madyson Melton
"This company moved very quickly and addressed my concerns for auto insurance, renters insurance, and life insurance! Cheryl was awesome at answering all my questions and gave me the best bundle deal I could’ve asked for! Thanks to her I am able to save tons of money !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dorothy Flarity

August 7, 2025

5  out of  5
rating by Dorothy Flarity
"Always get all questions answered quick and professionally. The team is very friendly and helpful. We would highly recommend them to anyone"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kari Callejas

July 22, 2025

5  out of  5
rating by Kari Callejas
"We are so grateful for Lori & her team! They have answered all of our questions thoroughly & quickly. They made sure we had the coverage we needed without going overboard. We appreciate their honesty & transparency! Wonderful group to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emmy Aukes

July 21, 2025

5  out of  5
rating by Emmy Aukes
"I had a great experience meeting with Aundrea! She was incredibly helpful in walking me through auto insurance options, explained everything clearly, and made sure I left with the best coverage for my needs. Super friendly and professional—highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"