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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zoila

Zoila

October 9, 2026

5  out of  5
rating by Zoila
"Excellent Customer Service, always so nice! They know their job and you can tell they love what they do. And you can always count on any help needed! They have the best insurance quotes for all your needs."
We responded:
"Zoila, thank you for the fantastic review! We’re always here to support you with your insurance needs in Longview. "
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Brittany Henderson

October 2, 2026

5  out of  5
rating by Brittany Henderson
"I’ve been using Statefarm for over 20 years! Even with relocating, they have taken great care of three generations. The staff is friendly, professional, and efficient every time we do business. Thank you Aundrea for making this last transaction seamless. Lori and her team are exceptional! Keep up the amazing work!"
We responded:
"Thank you so much for your kind review, Brittany!  If you need insurance assistance, we are just an email or call away! - Lori Ivey, your State Farm Agent   "
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Margaret Mayfield

September 29, 2026

5  out of  5
rating by Margaret Mayfield
"("Mrs. Strange" 😉)
Where do I begin? I'm not going to say much given that I'm EXTREMELY Long-winded, (Lol!) but my home has been w Lori's office for a long time now. Every time we see each other or speak on the phone it's always as special as the first time. The team has changed within time, but no matter who's rockin' when you need THIS office, the ladies are ALWAYS kind, knowledgeable, patient, & full of smiles. I can't end w/o showing my appreciation to Leah Brown for being our ANGEL!! To Libby, for keeping us in line & for her intangible patience. Lastly, to Lori 🥰 for showing EQUALITY to all man/womankind. And being a MONUMENT for the Longview TX community - North, South, East, & West!! She's ALWAYS POURING INTO OUR COMMUNITY. Does sooo many special things for Longview & surrounding areas. God's put her in this profession for a reason 🙏🏾 and she hasn't let Him down yet 💯❤️ State Farm is the best!! And if you can handle being smothered with GENUINE care, LORI IVEY State Farm - Longview TX is your place. Now, don't get it twisted, this office is STRICTLY BUSINESS!! INSURANCE IS DEFINITELY THE NUCLEUS. But, Lori & her team do their jobs with love, beauty, & lots of class!"
We responded:
"Margaret, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Darrel Shaver

September 24, 2026

3  out of  5
rating by Darrel Shaver
"Always 5 star service from Miss Ivey. Very responsive and with just a text she can help with any and all of anyone’s insurance needs."
We responded:
"Thank you for your review, Darrel. We really appreciate your feedback and are always looking for ways to make your experience even better here in Longview. - (Agent's name) and Team "
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Jeremy Utley

September 18, 2026

5  out of  5
rating by Jeremy Utley
"Aundrea was very knowledgable and helpful with the process. Would recommend for all insurance needs!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Longview insurance team. "
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Otis Reese

September 5, 2026

5  out of  5
rating by Otis Reese
"Andreau worked with to get insurance on my new boat. She done an awesome job."
We responded:
"Thank you, Otis!"
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Katie Ware

September 2, 2026

5  out of  5
rating by Katie Ware
"So helpful! They made it so easy to add our 16yo son and helped keep the cost down"
We responded:
"Katie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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thai quach

September 2, 2026

4  out of  5
rating by thai quach
"I like their services so far!"
We responded:
"Hi thai, thank you for your review! Your feedback truly matters to us, and we’re so glad you chose to share your experience with us here in Longview.  Please give us a call or email if you ever have any concerns or questions. - Lori Ivey and Team "
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Rylan Tipton

August 28, 2026

5  out of  5
rating by Rylan Tipton
"Aundrea helped and she was super quick and efficient, 10/10 would recommend"
We responded:
"Rylan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Thomas Wrighten

August 25, 2026

5  out of  5
rating by Thomas Wrighten
"Very helpful and patient…the best!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Courtney LaRue

August 20, 2026

5  out of  5
rating by Courtney LaRue
"Aundrea did an excellent job helping me convert my term life policy. Always super helpful every time I call. Highly recommend them!"
We responded:
"Courtney, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Longview insurance team! - Your State Farm Agent, Lori Ivey "
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Toyia Urbaniak

August 19, 2026

5  out of  5
rating by Toyia Urbaniak
"Lori and her team are amazing. I'm setting my up the supplements that I will need when my Medicare goes into effect. Lori, was great guiding me through the process."
We responded:
"Toyia, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Longview insurance team! - Your State Farm Agent, Lori Ivey "
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Gloria Morgan

August 18, 2026

5  out of  5
rating by Gloria Morgan
"Leslie and Leah are always ready to help, great communication and amazing customer service"
We responded:
"Thanks so much for the fantastic rating, Gloria! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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John Britt

August 17, 2026

5  out of  5
rating by John Britt
"Great interaction and very helpful"
We responded:
"Thank you for the 5-star review of Lori Ivey’s team - we really appreciate your kind words! "
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Miguel Acuna

August 14, 2026

5  out of  5
rating by Miguel Acuna
"Great Customer service Best State Farm Agency in town !!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Longview. "
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Karen Bartell

August 14, 2026

2  out of  5
rating by Karen Bartell
"Overpriced and very difficult to receive reimbursement checks after cancellation of policies. Not happy with service."
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Russell Drago

August 12, 2026

5  out of  5
rating by Russell Drago
"Always very kind very helpful a hasslefree fun loving enjoy to be around and love the insurance prices and coverage"
We responded:
"Thank you for the 5-star review of Lori Ivey’s team - we really appreciate your kind words! "
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Cameron Callaway Jr

August 12, 2026

5  out of  5
rating by Cameron Callaway Jr
"Aundrea was wonderful very easy to deal with! Thankful for all her help!"
We responded:
"Hi Cameron, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lori Ivey’s team.  Please reach out to us if any questions come up!  - Lori Ivey’s Insurance Team "
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Barbara Traylor

August 6, 2026

5  out of  5
rating by Barbara Traylor
"Lori and Aundrea are the best!
I swear I was the problem child from the get go! I brought them 2 houses, 3 cars, 2 motorcycles, then added and swapped and changed dates, then locked myself out of my account and they fixed everything, kept me and all of mine and my husband's toys covered. Very friendly, helpful and knowledgeable!"
We responded:
"Barbara, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Longview insurance team! - Your State Farm Agent, Lori Ivey "
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Jamaury Snoddy

August 4, 2026

5  out of  5
rating by Jamaury Snoddy
"Leslie had very great customer service skills and directly to the point. 10/10 experience"
We responded:
"Thank you so much for the 5 stars, Jamaury! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Michelle Apparcel

August 4, 2026

5  out of  5
rating by Michelle Apparcel
"Called the office today and Aundrea helped me! Aundrea addressed my policy questions and provided me with quick information. Wonderful staff and excellent customer service. Highly recommend! Super friendly staff."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Austin Netherland

July 30, 2026

5  out of  5
rating by Austin Netherland
"I had excellent experience with Leah at State Farm. She was responsive, quick, and showed the coverages that was listed for my car. I answered some questions that I was curious about and she answered them pretty confidently and quickly. I reccomend everyone to go to Leah from State Farm for a insurance quote."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Longview. "
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Tabitha Robinson

July 30, 2026

5  out of  5
rating by Tabitha Robinson
"Kim Holson is amazing! We’ve had the worst luck with insurance agents but she handled our new home insurance seamlessly. We then switched all of our insurance policies over because she is so easy to talk to any questions I have she is able to answer and make it make sense. 10/10 recommend!!"
We responded:
"Thank you so much for the 5 stars, Tabitha! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Bobette Krall

July 27, 2026

5  out of  5
rating by Bobette Krall
"Aundrea is Absolutely wonderful to work with"
We responded:
"Thank you so much for the 5 stars, Bobette! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Lindsay Terry

July 23, 2026

5  out of  5
rating by Lindsay Terry
"Always great to answer my questions and do so quickly."
We responded:
"Lindsay, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Longview insurance team is always here and happy to help. "